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Frequently Asked Questions

Q: Why should I use Fox Glass?

A: *We have been in the commercial glass and door business for 50+ years.

    *We offer reliable 24 hour emergency service, 7 days a week, including holidays.

    *We Offer Free estimates 

    *Competitive Pricing


Q:  What type of services does Fox Glass offer?
A: 24hr emergency service, Glass of all types, Door repairs and replacements, Mirrors, Lock repairs, Panic exit devices, Storefronts/New Doors, Hollow metal doors, ADA compliance, ETC.


Q: What are your coverage areas?
A: Self-performing services provided in 14 states, with a nationwide subcontractor network to service all other markets.


Q: What do I do in the event of an emergency?
A: In an emergency, secure the area and immediately call Fox Glass – 1-800-690-6157.

Q: How do I know what office to call?
A: One number does it all ! Call 1-800-690-6157 and we will dispatch the closest technician.


Q: What are your hours of operation?
A: Office hours are Monday thru Friday 8:00 am – 5:00 pm Eastern Time. After hours and holiday calls are handled by our answering service and our Fox Glass on call dispatchers. We are a 24 hour company.


Q: Can I email non-emergency service calls?
A: Yes they can be emailed to foxglass@foxglassinc.com


Q: Are you familiar with IVR systems?
A: Yes we currently utilize ServiceChannel, OfficeTrax, SMS Assist, Corrigo, FM Facility Maintenance, First Service Networks, WorkOasis just to name a few.


For answers to all your questions call us at 1-800-690-6157

or send us an email-click here!